Turned up on time, fixed the leak in an hour and left the place tidy.
12 Harbour Road
Every paid job asks for a Google review
RaptMate connects to Xero and texts each customer the day after they pay. You don't lift a finger, and your review count keeps climbing.
Ask for early accessSet it up once. It runs on every job after that.
You do the job and invoice from Xero
Nothing changes in how you work. Connect Xero once and RaptMate watches for invoices being paid.
Your customer gets one text
It arrives the day after they pay, between 9am and 6pm, with a link straight to your Google review page. One reminder follows three days later if they haven't opened it.
Turned up on time, fixed the leak in an hour and left the place tidy.
The review lands on Google
Your dashboard shows who was asked, who opened the link, and your review count and rating over time.
See how far you are from the top three
Most people pick from the first three businesses Google Maps shows them. Recent reviews are a big part of who gets those spots.
- Your review count and star rating, charted from the day you join
- The same numbers for the three businesses ranked above you
- An email when a new review arrives, flagged if it is three stars or under
- A QR code for invoices, cards and the van, for jobs paid in cash
One price. Texts included.
Free month
- 25 texts
- Automatic requests from Xero
- Email requests when there is no mobile number
- Google review and ranking tracking
- Cancel any time
Monthly
- 50 texts a month*
- Automatic requests from Xero
- Email requests when there is no mobile number
- Google review and ranking tracking
- Cancel any time
Yearly
- 75 texts a month*
- Works out at $49 a month
- Everything in the monthly plan
*Extra texts are 30 cents each. No GST is added. The rest is in our terms and conditions.
Questions tradies ask
Do I need Xero?
For the automatic texts, yes. RaptMate reads paid invoices from Xero. Without Xero you can still send requests one at a time from your phone, and use the QR code.
Can I choose which customers get asked?
Google's rules say you can't ask only your happy customers, so every customer with a paid invoice is asked. You get an email when a low review arrives, so you can reply quickly.
What if the customer has no mobile number in Xero?
They get the same request by email. Texts get more reviews, so it's worth adding mobile numbers to your Xero contacts.
Will a customer be asked more than once?
One text, then one reminder three days later if they haven't opened the link. After that your business never asks that customer again, and they can opt out from any text.
What does RaptMate see in my Xero?
Invoices and contacts, read only. It can't change anything in your accounts, and you can disconnect it from Xero at any time.
We're opening to the first businesses now
Leave your email and we'll be in touch to get you connected. Your first month is free.